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       <title>Workflow 12 - Problem Solving - Citrus Resource Warehouse</title>
       <description><![CDATA[<p><a href="http://www.citrusresourcewarehouse.org.za/home/document-home/citrus-handbook/12-problem-solving/12-1-abnormal-non-conformant-situation-management">Toolkit 12.1 - Abnormal (Non-conformant) Situation Management</a><a href="http://www.citrusresourcewarehouse.org.za/home/document-home/citrus-handbook/12-problem-solving/12-1-abnormal-situation-management"><br /></a><a href="http://www.citrusresourcewarehouse.org.za/home/document-home/citrus-handbook/12-problem-solving/12-2-structured-problem-solving">Toolkit 12.2 - Structured Problem Solving</a></p>]]></description>
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           <title>Toolkit 12.2 - Structured Problem Solving</title>
           <link>https://www.crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/12-problem-solving/12-2-structured-problem-solving/7105-toolkit-12-2-structured-problem-solving?format=html</link>
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           <media:title type="plain">Toolkit 12.2 - Structured Problem Solving</media:title>
           <media:description type="html"><![CDATA[<p><a href="http://www.citrusresourcewarehouse.org.za/home/document-home/citrus-handbook/12-problem-solving"><span style="font-size: 10pt;">Workflow:&nbsp;Problem Solving</span></a><br /><span style="font-size: 10pt;">Target Audience: Leadership team, strategic partner, supervisors, and contractors<br /><br /><br />Resource List</span></p>
<table style="width: 800px; height: 100px;">
<tbody>
<tr>
<td style="width: 5px;"><span style="font-size: 10pt;">1.&nbsp;</span></td>
<td><span style="font-size: 10pt;"><a href="images/citrus_handbook/resource-1221-5why-template.xlsx" target="_blank"><img src="images/2021_Downloads.png" alt="2021 Downloads" width="35" height="35" />&nbsp;5WHY Template</a></span></td>
</tr>
<tr>
<td style="width: 5px;"><span style="font-size: 10pt;">2.</span></td>
<td><span style="font-size: 10pt;"><a href="https://bit.ly/3aZDrH7" target="_blank" rel="noopener"><em><img src="images/2021_Information.png" alt="2021 Information" width="35" height="35" />&nbsp;5Whys (Getting to the Root of a Problem Quickly)</em></a></span></td>
</tr>
<tr>
<td style="width: 5px;"><span style="font-size: 10pt;">3.</span></td>
<td><span style="font-size: 10pt;"><a href="images/citrus_handbook/resource-1223-brainstorming-process-description.pdf" target="_blank"><img src="images/2021_References.png" alt="2021 References" width="35" height="35" />&nbsp;Brainstorming Process Description</a></span></td>
</tr>
<tr>
<td style="width: 5px;"><span style="font-size: 10pt;">4.</span></td>
<td><span style="font-size: 10pt;"><a href="https://bit.ly/33eQ4Ke" target="_blank" rel="noopener"><em><img src="images/2021_Information.png" alt="2021 Information" width="35" height="35" />&nbsp;The Six Sigma Strategy’s DMAIC Problem-Solving Method</em></a>&nbsp;by Martin Murray (updated July 30, 2019)</span></td>
</tr>
<tr>
<td style="width: 5px;"><span style="font-size: 10pt;">5.</span></td>
<td><span style="font-size: 10pt;"><a href="images/citrus_handbook/resource-1225-corrective-action-process-steps.pdf" target="_blank"><img src="images/2021_References.png" alt="2021 References" width="35" height="35" />&nbsp;Corrective Action Process Steps</a></span></td>
</tr>
<tr>
<td style="width: 5px;"><span style="font-size: 10pt;">6.</span></td>
<td><span style="font-size: 10pt;"><a href="images/citrus_handbook/resource-1226-qfr-example.xlsx" target="_blank"><img src="images/2021_Downloads.png" alt="2021 Downloads" width="35" height="35" />&nbsp;QFR Example</a></span></td>
</tr>
<tr>
<td style="width: 5px;"><span style="font-size: 10pt;">7.</span></td>
<td><span style="font-size: 10pt;"><a href="images/citrus_handbook/resource-1227-problem-solving-effectiveness-questionnaire.pdf" target="_blank"><img src="images/2021_References.png" alt="2021 References" width="35" height="35" />&nbsp;Problem Solving – Effectiveness Exercise</a></span></td>
</tr>
<tr>
<td style="width: 5px;"><span style="font-size: 10pt;">8.</span></td>
<td><span style="font-size: 10pt;"><a href="images/citrus_handbook/resource-1228-problem-solving-triggers-and-escalation-matrix.xlsx" target="_blank"><img src="images/2021_Downloads.png" alt="2021 Downloads" width="35" height="35" />&nbsp;Problem Solving&nbsp;– Triggers and Escalation Matrix Example</a></span></td>
</tr>
</tbody>
</table>]]></media:description>
                      <media:thumbnail url="https://www.crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/12-problem-solving/12-2-structured-problem-solving/7105-toolkit-12-2-structured-problem-solving/file" />
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           <description><![CDATA[<p><a href="http://www.citrusresourcewarehouse.org.za/home/document-home/citrus-handbook/12-problem-solving"><span style="font-size: 10pt;">Workflow:&nbsp;Problem Solving</span></a><br /><span style="font-size: 10pt;">Target Audience: Leadership team, strategic partner, supervisors, and contractors<br /><br /><br />Resource List</span></p>
<table style="width: 800px; height: 100px;">
<tbody>
<tr>
<td style="width: 5px;"><span style="font-size: 10pt;">1.&nbsp;</span></td>
<td><span style="font-size: 10pt;"><a href="images/citrus_handbook/resource-1221-5why-template.xlsx" target="_blank"><img src="images/2021_Downloads.png" alt="2021 Downloads" width="35" height="35" />&nbsp;5WHY Template</a></span></td>
</tr>
<tr>
<td style="width: 5px;"><span style="font-size: 10pt;">2.</span></td>
<td><span style="font-size: 10pt;"><a href="https://bit.ly/3aZDrH7" target="_blank" rel="noopener"><em><img src="images/2021_Information.png" alt="2021 Information" width="35" height="35" />&nbsp;5Whys (Getting to the Root of a Problem Quickly)</em></a></span></td>
</tr>
<tr>
<td style="width: 5px;"><span style="font-size: 10pt;">3.</span></td>
<td><span style="font-size: 10pt;"><a href="images/citrus_handbook/resource-1223-brainstorming-process-description.pdf" target="_blank"><img src="images/2021_References.png" alt="2021 References" width="35" height="35" />&nbsp;Brainstorming Process Description</a></span></td>
</tr>
<tr>
<td style="width: 5px;"><span style="font-size: 10pt;">4.</span></td>
<td><span style="font-size: 10pt;"><a href="https://bit.ly/33eQ4Ke" target="_blank" rel="noopener"><em><img src="images/2021_Information.png" alt="2021 Information" width="35" height="35" />&nbsp;The Six Sigma Strategy’s DMAIC Problem-Solving Method</em></a>&nbsp;by Martin Murray (updated July 30, 2019)</span></td>
</tr>
<tr>
<td style="width: 5px;"><span style="font-size: 10pt;">5.</span></td>
<td><span style="font-size: 10pt;"><a href="images/citrus_handbook/resource-1225-corrective-action-process-steps.pdf" target="_blank"><img src="images/2021_References.png" alt="2021 References" width="35" height="35" />&nbsp;Corrective Action Process Steps</a></span></td>
</tr>
<tr>
<td style="width: 5px;"><span style="font-size: 10pt;">6.</span></td>
<td><span style="font-size: 10pt;"><a href="images/citrus_handbook/resource-1226-qfr-example.xlsx" target="_blank"><img src="images/2021_Downloads.png" alt="2021 Downloads" width="35" height="35" />&nbsp;QFR Example</a></span></td>
</tr>
<tr>
<td style="width: 5px;"><span style="font-size: 10pt;">7.</span></td>
<td><span style="font-size: 10pt;"><a href="images/citrus_handbook/resource-1227-problem-solving-effectiveness-questionnaire.pdf" target="_blank"><img src="images/2021_References.png" alt="2021 References" width="35" height="35" />&nbsp;Problem Solving – Effectiveness Exercise</a></span></td>
</tr>
<tr>
<td style="width: 5px;"><span style="font-size: 10pt;">8.</span></td>
<td><span style="font-size: 10pt;"><a href="images/citrus_handbook/resource-1228-problem-solving-triggers-and-escalation-matrix.xlsx" target="_blank"><img src="images/2021_Downloads.png" alt="2021 Downloads" width="35" height="35" />&nbsp;Problem Solving&nbsp;– Triggers and Escalation Matrix Example</a></span></td>
</tr>
</tbody>
</table>]]></description>
           <author>angela@citrusacademy.org.za (Angela)</author>
           <category>Toolkit 12.2 - Structured Problem Solving</category>
           <pubDate>Tue, 04 May 2021 09:50:18 +0200</pubDate>
       </item>
              <item>
           <title>Toolkit 12.1 - Abnormal (Non-conformant) Situation Management</title>
           <link>https://www.crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/12-problem-solving/12-1-abnormal-non-conformant-situation-management/7104-toolkit-12-1-abnormal-non-conformant-situation-management?format=html</link>
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           <media:title type="plain">Toolkit 12.1 - Abnormal (Non-conformant) Situation Management</media:title>
           <media:description type="html"><![CDATA[<p><a href="http://www.citrusresourcewarehouse.org.za/home/document-home/citrus-handbook/12-problem-solving"><span style="font-size: 10pt;">Workflow:&nbsp;Problem Solving</span></a><br /><span style="font-size: 10pt;">Target Audience: Leadership team, strategic partner, supervisors, and contractors<br /><br /><br />Resource List</span></p>
<table style="width: 800px; height: 30px;">
<tbody>
<tr>
<td style="width: 5px;"><span style="font-size: 10pt;">1.&nbsp;</span></td>
<td><span style="font-size: 10pt;"><em><a href="https://www.iso-9001-checklist.co.uk/10.2-corrective-action-eur.htm" target="_blank" rel="noopener"><img src="images/2021_Information.png" alt="2021 Information" width="35" height="35" />&nbsp;Corrective Action Explained (with Procedure)</a></em> by Richard Keen (updated October 19, 2020)</span></td>
</tr>
</tbody>
</table>]]></media:description>
                      <media:thumbnail url="https://www.crw.org.za/home/document-home/best-practice-handbook/citrus-handbook/12-problem-solving/12-1-abnormal-non-conformant-situation-management/7104-toolkit-12-1-abnormal-non-conformant-situation-management/file" />
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           <description><![CDATA[<p><a href="http://www.citrusresourcewarehouse.org.za/home/document-home/citrus-handbook/12-problem-solving"><span style="font-size: 10pt;">Workflow:&nbsp;Problem Solving</span></a><br /><span style="font-size: 10pt;">Target Audience: Leadership team, strategic partner, supervisors, and contractors<br /><br /><br />Resource List</span></p>
<table style="width: 800px; height: 30px;">
<tbody>
<tr>
<td style="width: 5px;"><span style="font-size: 10pt;">1.&nbsp;</span></td>
<td><span style="font-size: 10pt;"><em><a href="https://www.iso-9001-checklist.co.uk/10.2-corrective-action-eur.htm" target="_blank" rel="noopener"><img src="images/2021_Information.png" alt="2021 Information" width="35" height="35" />&nbsp;Corrective Action Explained (with Procedure)</a></em> by Richard Keen (updated October 19, 2020)</span></td>
</tr>
</tbody>
</table>]]></description>
           <author>angela@citrusacademy.org.za (Angela)</author>
           <category>Toolkit 12.1 - Abnormal (Non-conformant) Situation Management</category>
           <pubDate>Tue, 04 May 2021 09:50:16 +0200</pubDate>
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